In all medical emergency call 000.
Krystal Community Care offer comprehensive, round-the-clock care to ensure that our participants always have the support they need, whenever they need it.
Around-the-Clock Care: Continuous support for participants requiring ongoing assistance, including overnight and weekend care, allowing for uninterrupted safety and comfort.
Responsive Services: Flexible and adaptive care solutions that adjust to changing needs and preferences, ensuring reliable support and a responsive approach to every situation.
At Krystal Community Care, our support for children and adolescents is highly personalised. We’re dedicated to fostering their growth, building their confidence, and helping them achieve their full potential and goals.
Customised Support: Each child and adolescent receive an individualised care plan tailored to their unique needs, interests, and aspirations. Our approach encourages personal development within a nurturing and safe environment, with a dedicated support team ensuring that every child has the right to be safe and strengthen their individual capacity on their own terms.
Engaging Social Activities: We offer opportunities for enjoyable, productive, and meaningful interactions, carefully designed to be safe and purposeful. These activities are customised to each participant’s needs, aiming to enhance social skills, boost confidence, and provide a fun experience, all while prioritising their safety and the involvement of their safe support team.
Krystal Community Care deeply value the crucial role that families play and extend our support to include family members and their support teams, enhancing overall well-being and offering respite:
Family Involvement: Krystal Community Care actively engage safe family members and support teams in the planning and delivery of care, ensuring that our support is consistent with family values and goals, and harmonises with their vision for care.
Respite Care: Krystal Community Care respite care services provide temporary relief for caregivers, allowing families a much-needed break while ensuring their loved ones continue to receive high- quality care and support from dedicated professionals.
Krystal Community Care, Daily Living and Advocacy services are designed to empower participants to manage their daily lives with dignity and autonomy:
Personal Care: We provide compassionate assistance with grooming, bathing, and personal hygiene,
respecting each individual’s preferences and privacy.
Household Management: Support with cleaning, cooking, and maintaining a comfortable living
environment is offered in a way that promotes independence and respects personal routines.
Appointments and Advocacy: Coordinating and accompanying participants to medical appointments
and other important meetings, ensuring their voices are heard and their needs are met.
Shopping and Meal Planning: Assisting with grocery shopping and planning nutritious meals, fostering healthy habits and empowering participants to make informed choices about their diet.
Budgeting and Financial Management: Offering guidance in managing personal finances and budgeting to promote financial independence and stability.
Strength-Based and Therapeutic Approaches: Utilising therapeutic techniques and focusing on each participant’s strengths to support emotional and psychological well-being, fostering resilience and personal growth.
Krystal Community Care dedication to educational success is reflected in the support and resources
we offer:
NDIS Education Funding: Accessing funding and resources specifically for educational needs, ensuring participants have the tools to succeed academically.
Specialised Educational Support: Providing personalised assistance within educational settings to address individual learning needs and promote academic achievement.
School-Based Programs: Enhancing learning experiences and providing additional support within school environments, tailored to each participant’s unique needs.
Transition Support: Assisting with transitions between educational levels or environments, ensuring a smooth adjustment and continued academic success.
Krystal Community Care provide specialised support for managing tenancy and accommodation to
ensure a stable and secure living situation:
Tenancy Advocacy: Assisting with understanding and navigating tenancy agreements to protect participants’ rights and meet their housing needs.
Rental Assistance: Helping participants access and manage rental subsidies or financial assistance to cover housing costs and prevent homelessness.
Housing Maintenance: Coordinating necessary maintenance and repairs within rental properties to ensure a safe and comfortable living environment.
Tenant Education: Offering resources and guidance to help participants understand their responsibilities as tenants and manage their housing effectively.
Krystal Community Care offer a range of accommodation options to support independence and quality of life:
Supported Independent Living (SIL): Providing assistance with daily activities while fostering
independence in a shared living environment. SIL services are designed to encourage self-sufficiency
and personal growth in a supportive setting.
Respite Care: Offering short-term accommodation options to give caregivers temporary relief, ensuring continuity of care while families take a break.
Short-Term Accommodation (STA): Providing temporary stays that offer support and structure during transitions or for short-term needs, creating a stable environment during periods of change.
Medium-Term Accommodation (MTA): Supporting participants through extended stays that accommodate longer-term adjustments, providing ongoing stability and care.
Specialist Disability Accommodation (SDA): Our Specialist Disability Accommodation (SDA) services at Krystal Community Care are designed to meet your unique needs with tailored, high-quality living environments. We provide expert support to ensure that your accommodation is not only accessible and comfortable but also enhances your independence and overall well-being.
Krystal Community Care offer comprehensive support for career development and employment, helping participants build fulfilling careers:
Employment Assistance: Guiding participants in finding suitable rewarding employment
opportunities, preparing for the workforce, and integrating into the workplace.
Labour Hire: Matching participants with appropriate employment opportunities through registered services, offering ongoing support to ensure job satisfaction and success.
Career Development: Supporting job skills development, career planning, and access to training and education to enhance employability and career growth.
NDIS Employment Supports: Providing specialised support funded through NDIS to assist with job preparation, workplace adjustments, and maintaining employment.
Transportation is crucial for maintaining independence and engaging in community activities. Krystal
Community Care provide extensive support to ensure participants have access to essential services
and social opportunities:
Safe and Reliable Transport: Offering transportation services for medical appointments, educational
institutions, and social activities, ensuring participants can travel safely and comfortably.
Personalised Transport Solutions: Creating tailored transportation plans, including wheelchair- accessible vehicles and specialized transport services for additional assistance.
Public Transport Support: Assisting with navigating and using public transportation systems effectively and safely, including guidance on accessing buses, trains, and other forms of public transport.
Community and Social Engagement: Supporting transportation to community events, recreational activities, and social gatherings, promoting an active and fulfilling lifestyle.
Travel Training: Providing skills and confidence for using public transport independently, enhancing participants' ability to navigate transportation options.
Emergency Transportation: Offering rapid response services for urgent needs or unforeseen circumstances, ensuring immediate assistance when required.
Krystal Community Care capacity building assistance programs are focused on empowering
participants to achieve greater independence and self-sufficiency:
Skill Development: Providing training and support to develop practical skills, including life skills, communication, and problem-solving abilities.
Personal Empowerment: Enhancing self-confidence and self-advocacy through targeted programs, helping participants take control of their lives and decisions.
Community Participation: Assisting in building connections and engaging with the community through various social and recreational opportunities.
Independence Training: Tailored programs designed to increase participant’s ability to live independently and manage daily tasks with minimal support.
We are dedicated to creating inclusive and enriching experiences that promote social participation and community involvement, always respecting participant’s choices and control over their activities. Here are just a few of the exciting activities that can enhance participant’s community engagement:
Community Engagement: We organise festivals, fairs, expos, and various events to foster community connection and engagement. These events are crafted to be welcoming and accessible for all participants, reflecting their choices and preferences.
Local Park Visits: Enjoy nature and outdoor play in accessible parks, encouraging physical activity and a connection with the environment in a safe and supportive setting, with activities tailored to individual interests.
Museums and Educational Centres: Explore interactive exhibits and educational opportunities that spark curiosity and promote intellectual growth, all within a supportive environment that aligns with participant’s interests and learning goals.
Art and Craft Workshops: Take part in creative sessions that inspire self-expression and develop artistic skills, boosting imagination and confidence in a nurturing atmosphere, while accommodating personal creative preferences.
Sports and Recreational Facilities: Engage in accessible sports and physical activities tailored to individual abilities and interests, promoting fitness and enjoyment in an inclusive environment where participants have control over their involvement.
Local Libraries: Attend storytime sessions and interactive learning programs that foster a love for reading and learning, supporting intellectual development and engagement based on participant’s preferences.
Theatre and Music Events: Experience performances in inclusive settings that offer cultural enrichment and opportunities for social interaction, ensuring that participants can enjoy the arts in ways that suit their interests and comfort levels.
Community Festivals and Markets: Explore local festivals and markets with sensory-friendly options, ensuring a comfortable and enjoyable experience that respects participant’s choices and allows them to connect with their community in a way that suits them best.
Our commitment is to provide opportunities that support social participation and enrich lives, always ensuring that participants have choice and control over their community involvement while feeling valued and included.
Krystal Community Care connect services integrate various support elements to create a seamless and personalised experience:
Comprehensive Care Coordination: We ensure that all services are integrated and aligned with each
participant’s goals, creating a cohesive support network.
Tailored Solutions: Customising services to fit individual needs and preferences, allowing participants to feel truly supported and understood.
Holistic Approach: Addressing all aspects of a participant’s life to enhance overall well-being, promoting a balanced and fulfilling lifestyle.
Krystal Community Care is a proud NDIS-registered provider, dedicated to empowering individuals with disabilities through high-quality, tailored services. From assistance with daily living and transport to social participation, specialised accommodation, and employment support, KCC ensures participants achieve greater independence, confidence, and well-being. Explore how KCC aligns with NDIS Core Supports to help you live life on your terms.
Krystal Community Care Support Coordination services are designed to ensure participants receive comprehensive and effective care:
Navigating NDIS: Offering guidance on understanding and utilizing NDIS plans, maximizing funding and resources to meet individual needs.
Service Coordination: Connecting participants with appropriate service providers and integrating all supports to align with their goals.
Goal Setting and Planning: Collaborating with participants to set realistic goals, develop detailed plans, and identify necessary supports to achieve their objectives.
Problem Resolution: Addressing issues with service delivery or funding and finding solutions to ensure continuous and effective support.
Monitoring and Review: Regularly reviewing progress and adjusting plans as needed to adapt to changing circumstances and goals.
The relationship between mental health and disability is deeply intertwined, with many individuals navigating challenges that impact both their physical and emotional well-being. Disabilities can contribute to mental health issues like anxiety and depression, while mental health conditions can create barriers to independence and daily functioning. At Krystal Community Care, we recognise the importance of addressing both aspects of well-being through holistic, person-centred care. Our approach integrates physical and emotional support, reduces stigma, and empowers individuals to thrive.
At Krystal Community Care, we are dedicated to providing holistic and inclusive support tailored to each individual’s needs. Our approach integrates evidence-based practices to enhance overall well- being and personal growth:
Strength-Based Approaches: We focus on leveraging participant’s; existing skills and strengths to foster personal development and boost self-esteem, recognising and building upon current capabilities.
Therapeutic Interventions: We offer access to a range of therapeutic services designed to address emotional, psychological, and behavioural needs. This includes case coordination with allied health teams, such as psychologists, counsellors, and occupational therapists, to ensure a comprehensive and integrated approach to care. This collaboration promotes overall well-being and personal growth.
Our core objective at Krystal Community Care is to ensure that every NDIS participant receives support that is personalised to their unique needs and preferences. We adopt a person-centred approach, meaning that participant’s goals, interests, and personal circumstances guide every aspect of our service delivery. Instead of fitting participants into a standard model, we focus on understanding their distinct needs and aspirations. This approach empowers participants to make informed choices about the support they receive and how it is delivered.
At Krystal Community Care, we specialise in tailored capacity enhancement to help you reach your full potential. Our personalised approach identifies your unique needs and goals, crafting strategies that leverage your strengths to foster growth, independence, and success.
At Krystal Community Care, community engagement is at the heart of our approach. We collaborate with local, national, and international organisations to build meaningful connections and address community needs, ensuring our services are responsive, inclusive, and deeply integrated into the communities we serve.
At Krystal Community Care, we prioritise efficiency and robust governance within the NDIS framework to deliver timely and effective support. Our streamlined processes and adherence to rigorous standards, combined with a strong governance framework, ensure transparency, accountability, and the highest quality of care.