We offer peace of mind with
after-hours support.
Available Around the Clock
Our dedicated phone support service is available 24/7, including after 5pm Monday to Friday and throughout weekends. Please note, this service is not for health emergencies but is designed to assist with various NDIS-related needs.
Who Can Use This Service?
- NDIS Participants: For additional support requests, schedule changes, and other inquiries.
- Families of Participants: For support coordination and information.
- Support Coordinators: To manage and adjust support plans.
- Support Teams: For operational queries and assistance.
- Communities: For general information and support.
- Our Staff: For internal support and feedback.
How to Contact Us:
Call 1800 452 227 OR 0459846670
[email protected] for non-urgent inquiries.
Other Support Services
Mental Health:- Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services.
- Call 13 11 14, text 0477 13 11 14 or chat online.
- Suicide Call Back Service provides 24/7 support if you or someone
- Beyond Blue aims to increase awareness of depression and anxiety and reduce stigma. If you or a loved one need help, you can call 1300 22 4636, 24 hours/7 days a week or chat online.
- MindSpot is a free telephone and online service for people with anxiety, stress, low mood or depression. It provides online assessment and treatment for anxiety and depression. MindSpot is not an emergency or instant response service. Call 1800 61 44 34.
- Head to Health gives advice and will connect you to local mental health services. Call 1800 595 212.
- MensLine Australia is a professional telephone and online counselling service offering support to Australian men. Call 1300 78 99 78, 24 hours/7 or chat online.
- FriendLine supports anyone who’s feeling lonely, needs to reconnect or just wants a chat. You can call them 7 days a week on 1800 424 287, or chat online with one of their trained volunteers. All conversations with FriendLine are anonymous.
- Kids Helpline is Australia’s only free 24/7 confidential and private counselling service specifically for children and young people aged 5 – 25. Call 1800 55 1800.
- headspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends. Call 1800 650 890, or chat online.
- SANE Australia provides support to anyone in Australia affected by complex mental health issues, as well as their friends, family members and health professionals. Call 1800 187 263 or chat online.
- Blue Knot Foundation Helpline is the National Centre of Excellence for Complex Trauma. It provides support, education and resources for the families and communities of adult survivors of childhood trauma and abuse. Call 1300 657 380.
- 13YARN provides 24/7 free and confidential crisis support. Call 13 92 76.
- Thirrili provides support to Aboriginal and Torres Strait Islander peoples in the aftermath of suicide or other fatal critical incidents. Call 1800 805 801, 24 hours/7 days a week.
- QLife provides nationwide telephone and web-based services for peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527.
- PANDA (Perinatal Anxiety & Depression Australia) supports families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. Call 1300 726 306.
- Open Arms provides 24/7 free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families. Call 1800 011 046.
- Butterfly National Helpline is available for anyone in Australia concerned about eating disorders or body image issues, either for themselves or someone they care about. Call 1800 33 4673.
We support the
Our team at Krystal Community Care is dedicated to providing round-the-clock support. We are here for you whenever you need us, committed to your well-being and peace of mind.
Reliable and compassionate support is just a call away. At Krystal Community Care, our 24/7 support ensures you are never alone, with assistance available whenever you need it.
Your wellbeing is our priority. We offer continuous support and proactive care to ensure your health, safety, and happiness at all times.